- HelpMeLogin is not Samsung and cannot locate, lock or unlock a device. This site holds no Samsung account credentials and has no access to anybody's hardware.
- Treat this login like a bank login. An account that can find or erase a phone remotely is worth the same care as one that can move money, and it is protected by exactly one password.
- Type the address rather than following a link in a message about your missing device. A message offering to help you find a lost phone is precisely the message an imitation would send.
- No legitimate page needs your Samsung password read out over the phone. If a sign-in form appears and you did not type the address that led to it, close the tab and start again.
SmartThings Find is where Samsung's Find My Mobile went. Checked on 4 September 2026, findmymobile.samsung.com returned a 302 redirect to smartthingsfind.samsung.com, whose own page describes itself as "SmartThings Find — Find your Galaxy phone, tablet, watch, and other devices". The old bookmark still opens, so almost nobody notices the rename. Which of the old capabilities carried across was not established here, and Samsung publishes the current list on that page.
Every account-login guide on this site
What you need
7 itemsHow it works
Open the address you already have
findmymobile.samsung.com has not stopped working. On 4 September 2026 it answered with a 302 and handed the browser to smartthingsfind.samsung.com. Watch the address bar while that happens and the rename explains itself in about a second.
Read the name the destination gives itself
The page you land on describes itself as "SmartThings Find — Find your Galaxy phone, tablet, watch, and other devices". Find My Mobile as a consumer-facing label is gone from the destination, even though the hostname carrying that name still resolves.
Take the feature question to Samsung, not to a guide
Whether the older functions survive under the new name was not re-verified here, so this page does not list them. What a remote-management service can do changes with device generations, and the operator's own page is the only version worth trusting.
Read the redirect for what it is
A 302 between two hostnames on samsung.com is one operator moving its own service. Nothing about that pattern implies the account changed hands, which is the reasonable fear when an unfamiliar name appears.
If something goes wrong
My old bookmark opens a page with a different name on it
- Cause
- The hostname redirects
- Fix
- findmymobile.samsung.com sends a 302 to smartthingsfind.samsung.com. Landing somewhere renamed is the redirect doing its job.
I cannot find Find My Mobile anywhere on Samsung's site
- Cause
- The consumer-facing name changed
- Fix
- Look for SmartThings Find instead. That is the name the destination page gives itself, so it is the phrase Samsung's own material is organised around.
Can it still lock or erase a phone?
- Cause
- Not established here
- Fix
- The four things the old page promised (find, lock, back up, wipe) were not re-verified under the new name. Samsung publishes the current capability list on the destination page, and that list beats any guide.
An unfamiliar service name appeared, so I assumed my account moved
- Cause
- A rename looks like a handover
- Fix
- A 302 between two hostnames on samsung.com is one operator moving its own service. That pattern says nothing about an account changing companies.
I want a phone number for this
- Cause
- None was published
- Fix
- Undisclosed on everything read on 4 September 2026. There is nothing honest to print, so this page prints nothing.
A search result offers me a Find My Mobile sign-in page
- Cause
- A retired name keeps attracting traffic long after the operator drops it
- Fix
- Type the Samsung address yourself and follow the redirect. A sign-in form you reached from a search result has earned no credentials from you.
What’s fixed, and what actually varies
The address is settled. What the service does under its new name is the part this page refuses to guess at.
Fixed
- findmymobile.samsung.com returns a 302 redirect
- smartthingsfind.samsung.com is where it lands
- The destination describes itself as SmartThings Find
- No support phone number was published on anything read
Varies
- Which capabilities carried across from Find My Mobile, which was not established
- What your own Galaxy hardware supports, a question for Samsung's pages
- Whether the older name still appears in menus or help articles you were sent
- What a regional Samsung site calls the same service
Type findmymobile.samsung.com and watch where you land. The address bar after the redirect is the whole answer, and looking costs nothing.
How compares
Four renames on this site, and only one of them leaves the reader's bookmark working.
| Chain | The name on the old page | What it is called now | Where it actually lives |
|---|---|---|---|
| Find My Mobile | Find My Mobile | SmartThings Find | smartthingsfind.samsung.com, reached by a 302 |
| HSA Bank | HSA Bank, under Webster | A division of Santander Bank, N.A. since 20 August 2026 | account.hsabank.com, unchanged |
| Robinhood Gold Card | X1 Card | Robinhood Gold Card, since 2023 | robinhood.com/creditcard |
| Rushmore Servicing | A Mr. Cooper login on the help page | mrcooper.com, retired | account.rushmoreservicing.com |
Checked on 4 September 2026 against first-party pages. Two of these four left a working address behind them, and those are the ones nobody reports.
A redirect that works is the reason a stale page can stay stale for years without a single complaint.
A working bookmark is how a rename hides
The 2022-vintage post this page replaces was built around findmymobile.samsung.com and four promises: find, lock, back up, wipe. Type that hostname today and nothing fails. You get a 302 redirect and you land on smartthingsfind.samsung.com.
That is why this particular kind of staleness survives so long. Almost every other page in this batch announces itself somehow: a name with no DNS record, a path returning an error, a company name on a statement that stops matching the card. Here the bookmark opens, the service answers, and the only thing out of date is a word. Nobody complains about a word.
The rename is plain enough at the far end. The destination describes itself as "SmartThings Find — Find your Galaxy phone, tablet, watch, and other devices", which reads as a service covering a range of hardware rather than a standalone phone-finder with its own hostname. That is the shape of the change: a single-purpose tool folded into something broader, with the older address kept alive to carry people across.
What this page will not do is tell you what it can still do to your phone. Those four capabilities from the old title are exactly what a worried reader wants confirmed, and they were not re-verified under the new name on 4 September 2026. Writing them out anyway would be the easiest paragraph here and the likeliest to be wrong, because remote lock and remote erase are the sort of features that move between device generations and regions without anybody announcing it. Samsung publishes the current list on the page the redirect delivers you to. Read it there, on the day you need it.
There is no phone number to quote either, because nothing readable published one.
Questions people ask
Where did Find My Mobile go?
To SmartThings Find. findmymobile.samsung.com returns a 302 redirect to smartthingsfind.samsung.com, so the address you already had still gets you there.
Is findmymobile.samsung.com dead?
No. It resolved on 4 September 2026 and redirected rather than failing. A redirect is a move, and a move is not a closure.
What is smartthingsfind.samsung.com?
The destination of that redirect. Its own page describes itself as "SmartThings Find — Find your Galaxy phone, tablet, watch, and other devices".
Can I still lock or erase a phone from it?
Not established here. The capabilities named on the old page were not re-verified under the new name, and Samsung's own page carries the current list.
Did my Samsung account move to another company?
Nothing read on 4 September 2026 suggests it. A redirect between two hostnames on one domain is an operator rearranging its own service.
What is the SmartThings Find phone number?
Undisclosed. No support line appeared on the pages that could be read, so this page does not print one.
Why does my saved link still say Find My Mobile?
Because a bookmark keeps whatever title it captured on the day you saved it. The redirect changes where you land, never what your browser wrote down years ago.