Completing the Lowe's survey does not enter you into the draw. A screen at the end asks whether you want to enter, and if you close the browser there the feedback is recorded and the entry is not. That single step costs more people their $500 chance than any problem with the 18-digit survey ID, and almost no published guide mentions it.
What you need
12 itemsRuns in your browser — nothing is sent anywhere. The ID is 18 digits printed in 3 groups of 6, which is why some guides mistakenly report it as 12. Enter all three groups.
How to take the survey
Find the ID at the very bottom
Not the middle, not near the total. The survey ID sits at the very bottom of the receipt, usually split into three groups of six digits. All eighteen go in. Guides reporting a 12-digit code are describing two of the three groups.
Note the receipt date
The window is 7 days from the date printed near the top of the receipt, not from when you first open the survey. Pro, commercial and curbside tickets frequently lack an ID entirely, in which case the mail-in route is the only way in.
Go to Lowes.com/Survey
Type it rather than clicking a search result. The survey itself runs on Medallia, so being redirected to an outside platform partway through is normal rather than a warning sign — but you should start from Lowe's own address.
Answer the questions
Product availability, store cleanliness, whether you were greeted and thanked, whether an associate was easy to find, and whether the cashier mentioned the credit card discount. Under ten minutes, English or Spanish.
Say yes to the sweepstakes — this is the step
After the questions a screen asks whether you want to enter the monthly draw. You must select yes and supply your name, phone and email. Closing the browser here means you did the survey for nothing. This is the single most common way people lose the entry.
Watch for notification
The drawing is held around the 10th of the following month and one winner takes a $500 gift card. Notification goes to the email you supplied, so use one you actually check, and look in spam.
What’s fixed, and what actually varies
Lowe's operates its own stores rather than franchising, so the mechanics are consistent nationally. The variation is in what your particular receipt carries.
Fixed
- The survey ID is 18 digits, printed in 3 groups of 6, at the bottom of the receipt
- Entries must be made within 7 days of the receipt date
- Completing the survey does not enter the draw — you must opt in
- One entry per receipt
- A mail-in entry route exists and requires no purchase
- Stores are company-operated, so terms do not vary by location
Varies
- Whether your receipt carries a survey ID at all
- The prize, quoted as $500 monthly by most sources and higher by some
- Exactly when in the following month the drawing falls
- Which receipt format you have — in-store, curbside, Pro and e-receipts differ
- Whether a given entry period is running
The bottom of your receipt tells you whether you have an ID. If there is none — which is common on Pro and curbside tickets — the mail-in route in the official rules is the only entry, and it needs no purchase. The official rules also state the current prize, which is worth checking against any figure you read elsewhere.
How Lowe's compares
Against the other retail surveys covered here, Lowe's asks the most of you for the least certain return.
| Chain | What you enter | Window | Typical reward |
|---|---|---|---|
| Lowe's | 18-digit ID, printed as 6-6-6 | 7 days from the receipt date | $500 monthly draw — you must opt in |
| Kroger | Entry ID, or store number + date + time | 7 days | 50 fuel points — 5¢ off per gallon |
| Aldi | Receipt details — no receipt, no entry | Check the invitation | $100 gift card, 26 winners |
Rewards vary by location and promotional period. Your own receipt overrides this table.
Kroger pays 50 fuel points to everyone, guaranteed. Aldi and Lowe's both pay a draw entry only. Of those two, Aldi draws 26 winners at $100 and Lowe's draws one at $500 — so Aldi gives you meaningfully better odds for a smaller prize, which is worth knowing before spending ten minutes on either.
If something goes wrong
- Cause
- You did not opt in on the final screen
- Fix
- Completing the survey and entering the draw are separate. The final screen asks; you must say yes and provide contact details. There is no way to add an entry afterwards.
- Cause
- The ID is 18 digits split into 3 groups of 6
- Fix
- Enter all three groups. Guides quoting 12 digits are describing part of the number.
- Cause
- Pro, commercial, curbside and pickup tickets often omit it
- Fix
- Use the mail-in entry route in the official rules. It requires no purchase and is the only way in without an ID.
- Cause
- More than 7 days since the receipt date
- Fix
- The clock runs from the date on the receipt, not from your first attempt. There is no extension.
- Cause
- Lowe's runs the survey on Medallia
- Fix
- Normal. Being handed to an outside survey platform is standard practice. Start from Lowes.com/Survey and the redirect is expected.
- Cause
- That is not Lowe's
- Fix
- Close it. Winners are notified under the official rules and no legitimate draw charges you to release a prize.
The opt-in screen is the whole story
Nearly every published guide to this survey walks you through finding the ID and answering the questions, then stops. The step that actually determines whether you get anything comes after that, and it is easy to miss because the survey feels finished.
When the questions end, a screen asks whether you would like to enter the monthly sweepstakes. Answering yes and supplying contact details is what creates the entry. Closing the tab there — which people do, because the survey is over — records your feedback and enters you into nothing.
Lowe's is not hiding this. Sweepstakes rules generally require an explicit opt-in with contact details, because a prize draw needs a way to reach the winner. But it does mean the last ten seconds matter more than the preceding ten minutes, and that is not how the guides present it.
Lowe's Companies, Inc. runs its stores directly from Mooresville, North Carolina rather than franchising, so unlike the restaurant surveys on this site the rules genuinely are the same wherever you shopped.
One thing worth separating out: MyLowe's Rewards is the loyalty programme and has nothing to do with this. Points, member pricing and the survey draw are three different systems, and a Rewards account will not enter you into anything.
Questions people ask
Does completing the survey enter me in the draw?
No. A screen at the end asks whether you want to enter, and you must say yes and give contact details. Closing the browser at that point means no entry — this is the commonest way people lose it.
How many digits is the Lowe's survey ID?
Eighteen, printed as three groups of six at the very bottom of the receipt. Guides reporting 12 digits are describing part of the number.
How long do I have?
Seven days from the receipt date. The clock starts at purchase, not when you open the survey.
What's the prize?
Most sources report a $500 Lowe's gift card drawn monthly, with one winner. The official rules linked from the survey state the current figure, which is worth checking against anything you read.
My receipt has no survey ID — what now?
Common on Pro, commercial, curbside and pickup tickets. The mail-in route in the official rules requires no purchase and is the only way in without one.
Why did the survey send me to another website?
Lowe's runs it on Medallia, an outside feedback platform. That redirect is normal, provided you started at Lowes.com/Survey.
When is the drawing?
Around the 10th of the following month. Notification goes to the email you supplied, so use one you check and look in spam.
Can I enter more than once?
One entry per receipt. Separate qualifying purchases produce separate receipts and separate entries.