KrogerFeedback pays 50 fuel points for a few minutes of survey, credited to your Kroger Plus Card and worth 5¢ off per gallon. The official address is kroger.com/feedback — the old krogerfeedback.com now redirects there. You need the Entry ID from a receipt under 7 days old, or the store number, date and time if your receipt has no Entry ID printed on it.
What you need
12 itemsThis checks for 18 digits, which is the most commonly claimed length — but published guides also say 15 and 26, and a real receipt has been quoted as 024-102-21-81-9-30. Treat a mismatch as information, not an error. Enter exactly what is printed.
How to take the survey
Find the survey invitation on your receipt
It prints near the bottom, sometimes the top, and names the survey address. If there is no invitation there is no Entry ID and no fuel points for that visit, though the sweepstakes has a separate mail-in route.
Don't count the digits — copy what's printed
This is the one piece of advice worth taking away. Published guides variously state the Entry ID is 15, 18 or 26 digits, and a real receipt quoted online reads 024-102-21-81-9-30. They cannot all be right. Type what is on your paper into the boxes as they appear and ignore anyone's digit count.
Type kroger.com/feedback yourself
The old krogerfeedback.com address redirects here. Type it rather than clicking a search result — almost every top result for this topic is an unofficial site, and some of them are not benign.
No Entry ID? Use the store details
Select the option for not having one, then supply the store number or store phone number along with the date and time of your visit. All are printed on the same receipt, so a missing Entry ID is not a dead end.
Enter your Plus Card number
The fuel points credit to your Kroger Plus Card, so the survey needs the card number or your alternate ID. Skip this and you complete the survey and receive nothing.
Check the points landed
Accounts vary on timing — reports range from almost instant to within 48 hours to a few days. Keep the receipt until you can see the points on your card rather than discarding it at submission.
What’s fixed, and what actually varies
This is the most contradictory survey topic covered on this site, and the contradictions are worth setting out plainly rather than picking one and sounding confident.
Fixed
- The official address is kroger.com/feedback, and krogerfeedback.com redirects to it
- The reward is 50 fuel points, worth 5¢ off per gallon
- Points credit to a Kroger Plus Card, which you must enter
- The receipt must be under 7 days old
- One entry per receipt, roughly once every 7 days
- A mail-in route exists for the sweepstakes without a purchase
Varies
- The Entry ID length — guides claim 15, 18 and 26 digits, and a quoted real receipt matches none of them
- How quickly the points appear, reported anywhere from instantly to several days
- How long the survey takes, quoted as 3–5 or 5–10 minutes
- Whether the invitation prints at the top or bottom of your receipt
- Whether the sweepstakes prize structure is current, since it changes by period
Your receipt settles all of it. Kroger operates more than 2,700 supermarkets under names including Ralphs, Fry's, King Soopers and Smith's, and receipt formats differ across them — which is the most likely explanation for the digit-count disagreement. Nobody is necessarily lying; they are each describing the receipt in front of them and calling it the rule.
How Kroger compares
Against the restaurant surveys, Kroger's is unusual in paying a concrete, transferable reward rather than a free item.
| Chain | What you enter | Window | Typical reward |
|---|---|---|---|
| Kroger | Entry ID, or store number + date + time | 7 days | 50 fuel points — 5¢ off per gallon |
| McDonald's | 26-digit code, or store no. + date + time | 7 days | Free item, BOGO or discount |
| Wendy's | Restaurant number, date, time — no code | 7 days | Sandwich or Frosty, with purchase |
Rewards vary by location and promotional period. Your own receipt overrides this table.
Kroger's reward is the most useful of the three because fuel points are money off something you were buying anyway, with no purchase condition attached. The restaurant surveys hand you a free item that usually requires buying something else to claim it.
If something goes wrong
- Cause
- A mistyped character, or you are counting digits from a guide rather than reading the receipt
- Fix
- Re-enter directly from the paper, box by box. Do not add or drop characters to reach a length you read somewhere — the published counts disagree with each other.
- Cause
- Not every receipt format prints one
- Fix
- Choose the no-Entry-ID option and supply the store number or phone number with the date and time. This is a supported route, not a workaround.
- Cause
- The Plus Card number was not entered, or the credit is still pending
- Fix
- Points credit to the card, so the survey needs it. Timing reports vary from instant to a few days. If a week passes, contact Kroger customer service with the receipt.
- Cause
- One entry per receipt, roughly once every 7 days
- Fix
- A new shopping trip produces a new receipt and a new entry. Collecting several receipts does not let you stack surveys inside the same window.
- Cause
- That is not KrogerFeedback
- Fix
- The real survey asks only for what is printed on a receipt plus your Plus Card number. Close the page and type kroger.com/feedback directly.
- Cause
- Browser cache, or an unofficial site imitating the real one
- Fix
- Confirm the address is kroger.com/feedback, then clear the cache or try another browser.
Almost nothing you'll find on this is official
Search KrogerFeedback and the results are dominated by sites that are not Kroger. In a recent check, the top results included krogercomfeedbacks.com, kgfeedback.com, krogerfeedback.surveyperk.com, kroger-survey.com and krogerfeedback.info — none of them run by Kroger, all of them presenting themselves as the guide to it, and all disagreeing about the Entry ID.
Most are harmless ad-supported pages. The risk is that the genuine article is buried under them, which makes it easy to land somewhere that looks right and is not. The rule is simple and worth holding to: the real survey asks for what is printed on your receipt plus your Plus Card number. It never asks for a password, a card number or a Social Security number. If a page does, it is not KrogerFeedback regardless of what the domain says.
The safest habit is to type kroger.com/feedback, or follow the address printed on your own receipt, rather than clicking whichever result ranks first that week.
Questions people ask
What is the KrogerFeedback survey worth?
50 fuel points, credited to your Kroger Plus Card, worth 5¢ off per gallon. At 100 points for 10¢ off, each survey takes a nickel off a fill-up.
How many digits is the Entry ID?
Nobody agrees. Published guides claim 15, 18 and 26 digits, and a real receipt quoted online reads 024-102-21-81-9-30. Receipt formats differ across Kroger's banners, which is the likely explanation. Enter what is printed rather than counting.
Is krogerfeedback.com still the address?
It redirects to kroger.com/feedback, which is now the official location. Either will get you there, but the second is the current one.
Can I take it without an Entry ID?
Yes. Select the no-Entry-ID option and provide the store number or phone number with the date and time of your visit.
How often can I do it?
Once per receipt, roughly once every 7 days. New shopping trips produce new receipts and new entries.
Does it work at Ralphs or King Soopers?
Yes. The survey covers Kroger's family of banners including Ralphs, Fry's, King Soopers, Smith's and others. If the receipt shows an invitation, you qualify.
What is the sweepstakes?
A monthly draw for gift cards, reported at $5,000 and $100 prizes. It runs alongside the fuel points and has a mail-in entry route that requires no purchase — though mail-in entries get the sweepstakes only, not the fuel points.
When do the points appear?
Reports vary from almost immediately to within a few days. Keep the receipt until you can see them on your card.