The Kroger survey without receipt is the most forgiving of the big retail surveys, up to a point. Where no Entry ID is printed or the code will not read, the form carries a second branch taking the store number or telephone number with the date and time of the visit. What it will not do is start from nothing. No receipt and no visit details closes it, and no free postal route is documented to replace either.
Every Kroger guide on the site
What you need
10 itemsDo you still have the receipt?
Yes · No, it has gone
Is there a readable Entry ID printed on it?
Yes · No, or it will not read
How to take the survey
Work out which of the two problems you have
A code that will not read and a receipt that no longer exists are different failures. The first has a published branch on the form. The second has none.
Take the no-Entry-ID option rather than guessing at digits
Receipt layouts differ across two dozen banners, Ralphs and King Soopers among them, so a missing code is common. The branch exists precisely because of that.
Have the visit details ready before you start
The store number or telephone number, with the date and the time. All three print on the receipt header, and none of them is the Entry ID.
Enter your card number before the end
Fuel points attach to the card guides still call a Kroger Plus Card. A survey finished without one credits nothing, whichever branch you took.
Do not go looking for a postal entry
A free lane exists to serve a prize draw, and no Kroger draw for this survey is documented anywhere reachable. There is nothing of the sort to find.
Spend the points before the month turns
Kroger's own terms retire them on the last day of the month after they are earned. Timing matters more than most people realise.
If something goes wrong
The receipt has no Entry ID on it
- Cause
- Receipt formats differ across the banners
- Fix
- Choose the no-Entry-ID option and give the store number or telephone number with the date and time.
I threw the receipt away
- Cause
- Even the second branch needs the visit details from the paper
- Fix
- Nothing reissues them. A fresh trip produces a fresh receipt, and saving old ones does not stack entries.
The Entry ID is rejected
- Cause
- Characters added or dropped to match a digit count from a guide
- Fix
- Re-enter it group by group. A code shorter than 15 digits is not wrong; the one real example published runs to thirteen.
I want to enter without shopping at all
- Cause
- A free postal lane belongs to a prize draw
- Fix
- No Kroger draw for this survey is documented anywhere reachable, so there is no such route to describe.
The fuel points never arrived
- Cause
- No card number was entered, or the credit is still pending
- Fix
- Points attach to a card, so a survey finished without one pays nothing. Crediting is reported from immediate to several days.
A site offered to submit my details for me
- Cause
- Nothing published authorises a third party to enter on your behalf
- Fix
- Close it. A page offering to submit an Entry ID for you is collecting receipts.
What’s fixed, and what actually varies
The entry side of this is the best documented part of the survey. Everything about the reward is second-hand.
Fixed
- The form carries a branch for receipts with no Entry ID
- That branch takes a store number or telephone number with the date and time
- kroger.com/feedback and krogerfeedback.com both reach the same form
- Fuel points attach to a card rather than to a person
- Points expire on the last day of the month after they are earned
Varies
- The Entry ID length. Guides publish 15, 18 and 26 digits; the one real code has thirteen
- The reward. Every guide says 50 fuel points and Kroger's own earning list omits surveys
- The receipt window, given as seven days throughout the guides and on no Kroger page
- Whether your banner prints an Entry ID on that receipt format at all
The receipt settles the entry side. Look for an invitation and a code; where neither appears, the header still carries a store number, a date and a time, which is all the second branch wants.
How Kroger compares
Three retail surveys, and three answers to a receipt that has gone wrong.
| Chain | If the code is unreadable | If the receipt has gone | Free entry route |
|---|---|---|---|
| Kroger | Store number or phone, with date and time | Still nothing to enter with | None documented |
| Walmart | No fallback branch published | The draw stays open by post | A postcard, with dated deadlines |
| Aldi | No fallback branch published | The online route shuts | A card, in a period that closed |
Entry screens differ by banner and by receipt format. The paper in your hand overrides this table.
Kroger has the friendliest entry screen of the three and the least to offer once the paper is gone, because there is no documented draw for a postal lane to serve. Walmart is the reverse, and Aldi manages to be strict on both counts.
The friendliest entry screen here, attached to the thinnest paperwork
Kroger gets a reputation for being awkward about receipts, and on the entry screen the opposite is true.
Read on 19 August 2026, kroger.com/feedback and krogerfeedback.com both carried through to a single questionnaire titled Kroger Feedback—In Store or Pharmacy, served on Qualtrics under 84.51°. The form splits by visit type before it asks for anything, and it carries a branch for receipts with no Entry ID printed on them. That branch takes a store number or a telephone number together with the date and the time of the visit, all of which print in the header rather than in the block that fades. With two dozen banners under The Kroger Co., Ralphs and King Soopers and Harris Teeter among them, receipt layouts differ enough that the branch earns its place.
What the branch cannot do is invent a visit. A receipt that has gone takes the store number and the timestamp with it, and nothing reissues either.
The question people ask next is the postal one, and the answer is short. A free entry lane exists in American promotions because sweepstakes law forbids a purchase being the only way into a prize draw. No Kroger draw for this survey is documented anywhere reachable: no sponsor, no entry period, no prize, no odds, no age floor. With no draw there is nothing for a postal lane to serve, and two different boxes circulating on guide pages have no readable document behind either of them.
One practical thing outranks all of it. Whichever branch you take, the card number matters, because fuel points credit to a card rather than to a person, and Kroger's own terms retire them on the last day of the month after they are earned.
Questions people ask
Can I take the Kroger survey without a receipt?
Not from nothing. The form has a branch for receipts with no Entry ID, and it still asks for a store number with the date and time of the visit.
What does the no-Entry-ID branch ask for?
A store number or telephone number, plus the date and the time. All three print in the receipt header, away from the code block that fades first.
My receipt is gone entirely. Is there anything?
No. Nothing reissues the visit details, and no free postal route is documented for this survey to fall back on.
Is there a mail-in entry?
None that can be shown to exist. Free lanes serve prize draws, and no Kroger draw for this survey is documented anywhere reachable.
How many digits is the Entry ID?
The company does not say. Guides claim 15, 18 and 26, while the one real code anybody has published reads 024-102-21-81-9-30, thirteen digits in six groups.
Will I get fuel points either way?
Every guide says 50 and Kroger states nothing, and its own earning list omits surveys. Points attach to a card, so enter your card number regardless.
How long is a receipt good for?
Seven days passes from guide to guide and appears on no Kroger page. Treat it as short and enter promptly.
Can somebody else's receipt be used?
One entry per receipt is the rule the guides agree on. A fresh trip is the only thing that reliably produces a fresh entry.