- A programme winding down is a magnet for imitation. Card conversion is exactly the pretext a phishing message wants, and this one is public knowledge.
- Kroger publishes no customer service number for this card. It points instead at "the phone number on the back of your credit card or in U.S. Bank's direct communication". Use that, and nothing found in a search result.
- HelpMeLogin is not Kroger or U.S. Bank. This site cannot see an account, convert one, close one or report a balance.
- The loyalty account and the credit card are separate records. Kroger states that Kroger Plus accounts remain active. Anything telling you the loyalty account dies with the card is wrong.
The Kroger Mastercard login could not be verified, and the more useful fact is that the programme is ending. Kroger's own credit FAQ says: "Kroger's relationship with U.S. Bank is ending." No end date is published. The card-linked 5¢ per gallon saving at Kroger Fuel Centers ends when the account converts or closes. Your Kroger Plus loyalty account is a separate record and stays active, so the Fuel Points earned on groceries do not go with the card.
Every card and account login guide on this site
What you need
11 itemsHow it works
Read Kroger's wording before anything else
The credit FAQ states: "Kroger's relationship with U.S. Bank is ending. U.S. Bank is communicating directly with cardholders regarding the impact on their accounts and any upcoming changes." That is a first-party statement of status, and the anchor for everything else here.
Wait for the letter, because it carries the dates
No end date appears in Kroger's material. The bank is writing to cardholders directly, so the timetable arrives in that post rather than from a retailer page or from here.
Separate the two accounts in your head
A Kroger Plus loyalty account and a Kroger credit card account are different records. Closing or converting the card does not close the loyalty account, and Fuel Points earned on groceries live on the loyalty side.
Work out which saving you are actually losing
Only the card-linked discount ends. The wording is specific: "your current 5¢ per gallon fuel savings at Kroger Fuel Centers associated with the Kroger World Elite Mastercard® will end when your credit card account is converted or closed."
Take the phone number off the card
The retailer publishes none, pointing at "the phone number on the back of your credit card or in U.S. Bank's direct communication". So none is printed here. On a programme being wound down, a wrong number is worse than none.
If something goes wrong
Will my Fuel Points disappear when the card goes?
- Cause
- The card discount and the loyalty balance get confused
- Fix
- Points earned on groceries sit on the Kroger Plus account, which Kroger says stays active. What ends is the separate 5¢ per gallon saving linked to the credit card.
When exactly does the programme end?
- Cause
- No end date has been published
- Fix
- Kroger gives none, and this page will not invent one. The bank is writing to cardholders directly, so your own letter carries your own dates.
krogermastercard.com will not open for me
- Cause
- The domain resolves, but its current state could not be checked
- Fix
- robots.txt blocked reading it on 4 September 2026, so nothing here describes that portal. Sign in from the address printed on your statement instead.
I want to close the loyalty account too, to tidy up
- Cause
- People assume the two records are one
- Fix
- They are separate. The loyalty record continues independently of the card, and it carries digital coupons and Fuel Points.
I cannot find a customer service number
- Cause
- No number is published for this card
- Fix
- It refers cardholders to "the phone number on the back of your credit card or in U.S. Bank's direct communication". No other number should be trusted for this account.
What’s fixed, and what actually varies
The direction of travel is published. The timetable is not.
Fixed
- U.S. Bank National Association issues the Kroger Rewards World Elite Mastercard
- Kroger says the relationship with U.S. Bank is ending
- The card-linked 5¢ per gallon saving ends with the account
- Kroger Plus loyalty accounts remain active
Varies
- When your own account converts or closes, which nobody has published
- What U.S. Bank's letter to you says, and when it arrives
- Whether krogermastercard.com still serves a working portal for your account
The issuing bank is writing to cardholders directly. That letter is the authority on your account, and it beats any date quoted on a web page, this one included.
How compares
Four card accounts, and only one of them is being wound up.
| Chain | What the card says | Who actually holds it | Where the login is |
|---|---|---|---|
| Kroger | Kroger Rewards World Elite Mastercard | U.S. Bank National Association, and that relationship is ending | krogermastercard.com, unverified |
| maurices | A maurices store card | Comenity Bank, after Capital One | d.comenity.net/mauricescreditcard |
| Meijer | A Meijer store or co-brand card | Citi Retail Services | citiretailservices.citibankonline.com |
| Destiny | Destiny Mastercard | The Bank of Missouri issues, Concora Credit Inc. services | mydestinycard.com |
Status and portals change. Your own statement and the letter from your issuer govern, not this table.
The other three are questions of which bank to ring. This one is a question of what happens next, and only the issuer's letter answers it.
The card is ending. Kroger Plus is not.
Two legacy pages on this site were built around krogermastercard.com as a login destination. It still resolves, but robots.txt blocked reading it on 4 September 2026, so nothing here describes what that portal shows. What can be established comes from Kroger, in its own words, on its own credit FAQ.
The first sentence is plain: "Kroger's relationship with U.S. Bank is ending. U.S. Bank is communicating directly with cardholders regarding the impact on their accounts and any upcoming changes." The second has money attached: "your current 5¢ per gallon fuel savings at Kroger Fuel Centers associated with the Kroger World Elite Mastercard® will end when your credit card account is converted or closed."
No end date appears anywhere in that material. Trade and local press covered the split, Progressive Grocer, WCNC and WCPO among them, but reporting is not a notice about your account. If you need a date, the bank is writing to cardholders and that letter is the authority.
Here is the part that catches people. The card and the loyalty account are separate records, and Kroger Plus stays active. Fuel Points earned on groceries keep accruing exactly as before, because they were never a function of the credit card. What ends is the card-linked 5¢ per gallon discount that rode alongside them, and only that.
Cardholders who assume the two die together sometimes close the loyalty account as housekeeping, which is a real loss for no reason at all. If you want the arithmetic, the loyalty scheme pays 100 points for 10 cents off a gallon, capped at 35 gallons: $3.50 on a full tank, or 3.5% of the $100 that earned it, and $1.20 on a 12-gallon car, which is 1.2%.
One last practical point. No phone number for this card is printed by Kroger, which points instead at "the phone number on the back of your credit card or in U.S. Bank's direct communication". This page does the same.
Questions people ask
Is the Kroger Mastercard being discontinued?
The retailer says its relationship with U.S. Bank is ending, and that the bank is contacting cardholders directly about the impact on their accounts.
When does the Kroger credit card programme end?
Kroger publishes no end date. Nothing here supplies one, because the only dated communication is the letter the bank is sending to each cardholder.
Do I lose my Fuel Points?
Points on the Kroger Plus loyalty account are not affected. The saving that ends is the 5¢ per gallon discount tied to the credit card itself.
Does my Kroger Plus account close with the card?
No. Kroger states that loyalty accounts remain active, and they are a separate record from the credit card account.
Who issues the Kroger Rewards World Elite Mastercard?
The issuer is U.S. Bank National Association.
Where is the login?
krogermastercard.com resolves, but robots.txt blocked reading it on 4 September 2026, so its state could not be checked here. Use the address printed on your statement.
What is the customer service number?
Undisclosed. The retailer points at "the phone number on the back of your credit card or in U.S. Bank's direct communication", so read it off the card.