- HelpMeLogin is not CashCall Mortgage, Impac Mortgage Corp. or LoanCare. No payment can be made here, no balance shown, and no login granted.
- Two logins means two chances to end up on the wrong one. The marketing site handles applications; the myloancare host handles payments. Reach each from a page you typed yourself.
- Confirm a payment address by phone before sending money. Ring (866) 579-2962 and ask, since name overlap and servicing changes are exactly what payment-diversion fraud exploits.
- Corporate news is not account instruction. A reported bankruptcy filing, confirmed or not, does not change where you log in or where a payment goes; the statement in your hand does.
The CashCall Mortgage login splits in two, and the one on the marketing site is not where you pay. cashcallmortgage.com carries an Ellie Mae-powered application login, which is for originating a loan. Payments live somewhere else: www.cashcallmortgage.myloancare.com, run by LoanCare, LLC on its white-label platform. The originator of record is Impac Mortgage Corp., trading as CashCall Mortgage, NMLS #128231. This company is not the consumer lender CashCall, Inc.
Every account login guide on this site
What you need
11 itemsHow it works
Separate the payment login from the application login
cashcallmortgage.com runs an Ellie Mae application login for people taking out a loan. It is not where an existing borrower pays. Servicing sits on a different host run by LoanCare.
Go to www.cashcallmortgage.myloancare.com to pay
That host resolved and served the LoanCare borrower app when checked on 4 September 2026. The CashCall name in front of myloancare.com marks the client; LoanCare, LLC is the operator behind it.
Do not confuse CashCall Mortgage with CashCall, Inc.
The trade name belongs to Impac Mortgage Corp., NMLS #128231. A different firm, CashCall, Inc., is a consumer lender. Similar names, different companies, no shared account.
Use the right phone line for the right job
Servicing questions go to (866) 579-2962. New-loan enquiries go to (866) 708-5626. Your monthly statement prints the servicer and the number that matches your loan.
If something goes wrong
I signed in on cashcallmortgage.com but cannot make a payment
- Cause
- That is the Ellie Mae origination login, not the servicing portal
- Fix
- Pay at www.cashcallmortgage.myloancare.com, the LoanCare host for existing loans.
The myloancare page will not render for me
- Cause
- LoanCare serves a JavaScript application on that host
- Fix
- On 4 September 2026 it resolved and served the portal at the host level. Nothing is claimed here about what the page then displays.
I read that CashCall filed for bankruptcy
- Cause
- National Mortgage News reported an Impac Mortgage Holdings Chapter 11 on 27 April 2026
- Fix
- No first-party source confirms it, and the servicing portal was live on 4 September 2026. Treat it as a report, not a fact about your loan.
Is this the payday lender I have heard of?
- Cause
- CashCall, Inc. is a separate consumer lender with a similar name
- Fix
- The mortgage brand is Impac Mortgage Corp., NMLS #128231. The two firms are unrelated.
I do not know which number to ring
- Cause
- Two lines serve two jobs
- Fix
- (866) 579-2962 handles servicing; (866) 708-5626 handles new loans.
My statement says LoanCare, not CashCall
- Cause
- The servicing portal is operated by LoanCare, LLC
- Fix
- That is expected. NMLS #128231 identifies CashCall Mortgage as the originator behind it.
What’s fixed, and what actually varies
The account facts are firm. A corporate news report about the parent is the only loose thread.
Fixed
- CashCall Mortgage is Impac Mortgage Corp., NMLS #128231
- Servicing runs on LoanCare's platform at cashcallmortgage.myloancare.com
- Customer service is (866) 579-2962; new loans (866) 708-5626
- The servicing portal was live on 4 September 2026
Varies
- Whether you need the origination login on cashcallmortgage.com or the servicing host
- What any Impac Mortgage Holdings filing means, which National Mortgage News reported and no first-party source confirms
- Whether an old bookmark points at the marketing site rather than the payment host
The monthly statement names LoanCare as servicer and points to the myloancare host. That outranks a headline.
How compares
Three servicing accounts running on a vendor platform under the client's name.
| Chain | What the brand says | Who runs the login | Where payments go |
|---|---|---|---|
| CashCall Mortgage | CashCall Mortgage | LoanCare, LLC, for Impac Mortgage Corp. | cashcallmortgage.myloancare.com |
| Shellpoint | Shellpoint Mortgage Servicing | NewRez LLC, via LoanCare | newrez.myloancare.com |
| Rushmore | Rushmore Servicing | Rocket Companies | account.rushmoreservicing.com |
| PNC PayCard | PNC | A Money Network app | A paycard PNC no longer lists |
Every row was checked on 4 September 2026. A client-named subdomain on a vendor platform is ordinary in servicing, not a red flag on its own.
CashCall adds a second twist the others lack: a separate origination login on the marketing site, which is why so many borrowers try to pay in the wrong place.
Two logins, one name clash, and a report to keep at arm's length
Two things make CashCall Mortgage confusing, and a third is unsettled.
The first is that there are two logins. cashcallmortgage.com, the marketing site, has its own application login powered by Ellie Mae. That one is for taking out a loan, not for paying one. Servicing lives on a different host: www.cashcallmortgage.myloancare.com, which resolves to LoanCare's borrower application. The portal operator, LoanCare, LLC, is a Fidelity National Financial company; it runs myloancare.com and gives each client a branded subdomain, so the CashCall name in front identifies the client rather than the operator. To make a payment, the myloancare host is the address.
The second is the name. Behind the CashCall Mortgage brand sits Impac Mortgage Corp., NMLS #128231. It is not CashCall, Inc., the consumer lender, which has its own separate Chapter 11 history. Two companies, one similar name, no connection worth carrying to your loan.
The third is a report, and it is only that. National Mortgage News reported that Impac Mortgage Holdings filed for Chapter 11 on 27 April 2026, listing assets under $50m and liabilities over $100m. No first-party confirmation exists. On 4 September 2026 impaccompanies.com and cashcallmortgage.com still showed ordinary marketing, and an SEC EDGAR full-text search returned no 2026 Impac filings, which is consistent with Impac's earlier stated intention to suspend Exchange Act reporting rather than proof of anything. So it is a news report without corporate confirmation, and it should be read that way.
What matters for a borrower is smaller and firmer. The servicing portal was live when checked, payments run through www.cashcallmortgage.myloancare.com, and customer service is (866) 579-2962. A corporate filing, if one exists, does not by itself move where you log in.
Questions people ask
Where do I log in to pay my CashCall Mortgage?
At www.cashcallmortgage.myloancare.com, the LoanCare-run servicing portal. The marketing site cashcallmortgage.com is for applications, not payments.
What is cashcallmortgage.com for, then?
It carries an Ellie Mae application login for originating a loan. An existing borrower who signs in there still cannot make a payment.
Is CashCall Mortgage the same as CashCall, Inc.?
No. The mortgage brand is the trade name of Impac Mortgage Corp., NMLS #128231, while CashCall, Inc. is a separate consumer lender.
Did CashCall Mortgage go bankrupt?
National Mortgage News reported an Impac Mortgage Holdings Chapter 11 filing on 27 April 2026. No first-party source confirms it, and the servicing portal was live on 4 September 2026.
Who runs the CashCall Mortgage payment portal?
The operator is LoanCare, LLC, a Fidelity National Financial company, on its myloancare.com platform. The CashCall name in front marks the client, not the operator.
What are the CashCall Mortgage phone numbers?
(866) 579-2962 for servicing and (866) 708-5626 for new loans.
Is the servicing portal still working despite the reports?
Yes. cashcallmortgage.myloancare.com resolved and served the LoanCare portal when checked on 4 September 2026.